Effective Date: 10/09/2026

1. Instant Activation

Access to the Instagram Feed service begins immediately once your payment is confirmed.

2. Digital Product

This is a digital product. Because access is granted right away, it cannot be returned or exchanged once activated.

3. No Automatic Refunds

Cancelling a subscription does not automatically trigger a refund. Refunds are issued only when a request meets the eligibility criteria described below.

4. Cancel Anytime

You may cancel your subscription at any time from the app’s billing page, or by reaching out to our support team directly.

5. Billing Period

When you cancel, the change takes effect at the end of your current billing cycle. You will not be charged again for the next term, and you retain access through the end of the period you’ve already paid for.

6. Technical Issues

If a technical problem is preventing you from using the service properly, contact our support team and we’ll work to resolve it as quickly as possible.

7. Refund Eligibility

You may request a refund within 5 days of purchase if the service does not work as advertised and the issue cannot be resolved, or if you were charged more than once for the same subscription.

8. Refund Processing Time

Once a refund request is submitted and approved, the eligible amount will be processed within 5–7 business days.

9. Non-Refundable Charges

Setup fees, custom development work, and third-party service costs are non-refundable under any circumstances.

10. Free Trial

If a free trial is available, we recommend using it to fully evaluate the service before subscribing to a paid plan.

11. Changes to This Policy

This policy may be updated or revised at any time. The most current version will always be published on this page.

12. Support Contact

Approved refunds are issued to the original payment method used at checkout. Depending on your bank or payment provider, it may take a few additional business days for the amount to reflect in your account after we process it.

13. Chargebacks

We encourage you to contact our support team before filing a chargeback or payment dispute with your bank or card issuer, so we can try to resolve the issue directly. Chargebacks filed without first contacting us may result in suspension of your account while the dispute is investigated.

14. Taxes

Where applicable, GST or other taxes charged at the time of purchase are non-refundable, even when the base subscription amount is refunded, unless required otherwise by law.

15. Pricing Changes

We may revise subscription pricing from time to time. Any price change will apply from your next billing cycle onward and will not affect a cycle you have already been charged for.

16. Termination for Misuse

If your account is suspended or terminated for violating our Terms & Conditions (including fraud, abuse, or unauthorised use), you will not be entitled to a refund for the remaining subscription period.

17. Force Majeure

We are not liable for delays in refund processing or service delivery caused by events beyond our reasonable control, including payment gateway outages, banking delays, or other unforeseen circumstances.

18. Governing Law & Jurisdiction

This policy is governed by the laws of India. Any disputes arising from it will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

19. Grievance Officer

In accordance with applicable Indian regulations, any complaints or grievances regarding this policy may be addressed to our Grievance Officer at info@strokeinfotech.com. We aim to acknowledge grievances within 48 hours and resolve them within 30 days.

20. Contact Us

For cancellations, refund requests, or any related questions, reach out to our support team at info@strokeinfotech.com.